Patient Engagement Specialist

Company: VirtualVocations
Location: Pasadena
Posted on: October 30, 2024

Job Description:

A company is looking for a Patient Engagement Specialist to connect insurance plan members with healthcare services.

Key Responsibilities

Conduct outreach to patients to encourage scheduling of telehealth wellness visits
Assist with appointment scheduling, particularly for underserved populations
Manage multiple outreach campaigns and respond to patient inquiries in a timely manner

Required Qualifications

High school diploma or GED required; degree in healthcare or related field preferred
Minimum 5 years of experience in customer service, telemarketing, or healthcare outreach
Experience in patient engagement or telehealth services is a plus
Familiarity with healthcare insurance plans and patient care coordination is desirable
Bilingual skills (Spanish or other languages) are a plus

Keywords: VirtualVocations, Port Arthur , Patient Engagement Specialist, Other , Pasadena, Texas

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