Operations Administrator - Days - Part Time
Company: Houston Methodist Cypress Hospital
Location: Pinehurst
Posted on: October 8, 2024
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Job Description:
At Houston Methodist, the Operations Administrator (OA) position
is responsible for providing operational oversight and leadership
throughout the organization. This position is responsible for
leadership in unforeseen situations, making timely decisions that
directly impact patient care, fostering
interdepartmental/interprofessional collaboration which reflect the
mission and values of Houston Methodist. The OA position ensures
timely and effective communication and provides clinical guidance
in the management of patient care, staffing, and interpreting and
implementing established policies and procedures. This position
creates an environment for the management and delivery of safe
patient care. The OA position demonstrates critical thinking
through self-direction, initiative, effective interpersonal skills
and oral/written communications skills. PEOPLE ESSENTIAL FUNCTIONS
Assigns available personnel, assesses triage assignments and makes
appropriate modifications during the shift as necessary. Plans and
coordinates staffing needs for the next shift and assesses needs
for the following shift. Role models interprofessional
communication, which includes active listening and teaching,
communicating organizational information and all aspects of
administrative and clinical practice in a respectful and positive
way when interacting with staff. Conducts fair and consistent
leadership skills for effective team dynamics and teambuilding
strategies through problem resolution and coaching. Supports policy
adherence and provides disciplinary measures when appropriate.
Assists with staff stress management as needed. Improves department
score for turnover/retention/employee engagement. SERVICE ESSENTIAL
FUNCTIONS Coordinates and expedites the admission/discharge,
transfer and bed control process to optimize patient flow. Monitors
and facilitates smooth and timely patient flow to ensure process
efficiency. Provides bed assignments support as needed with
designee. Oversees the activity in hospital operations during their
shift. Manages administrative issues effectively, informs and
documents pertinent information to Executive On Call, executive
staff, directors and managers. Partners with public relations to
manage outside media. Troubleshoots problems and/or issues
regarding patient/family care, visitors, and facility issues on off
shifts and weekends. Drives service standards and activities to
improve department score for patient satisfaction, through role
modeling and fostering accountability. QUALITY/SAFETY ESSENTIAL
FUNCTIONS Monitors and analyzes work methods, staff scheduling and
make appropriate adjustments, to assure a high level of service
quality and cost effectiveness Maintains awareness/responsiveness
of all emergency codes and disaster preparedness, coordinating when
critical situations occur. Role models situational awareness, using
teachable moments to improve safety. Participates and/or leads and
facilitates department process improvements. FINANCE ESSENTIAL
FUNCTIONS Attends daily care coordination rounds to facilitate
patient progression. Manages bed closures and staffing
allocation/cancellations to optimize efficiencies and reduce
overtime. Implements department strategies to achieve financial
target and staffing needs. Mentors others to do the same through
timely documentation of care, decreasing length of stay, optimizing
efficiency, minimizing incidental overtime, and other areas as
appropriate. GROWTH/INNOVATION ESSENTIAL FUNCTIONS Serves as a
mentor/role model and actively participates in hospital quality,
service and shared governance councils, making recommendations for
improvements within and across departments/units, committees, and
quality improvement initiatives. Supports change initiatives and
adapts to unexpected changes. Seeks opportunities to identify
developmental needs of self and staff and takes appropriate action.
Ensures own career discussions occur with appropriate management.
Completes and updates the individual development plan (IDP) on an
on-going basis. This job description is not intended to be
all-inclusive; the employee will also perform other reasonably
related business/job duties as assigned. Houston Methodist reserves
the right to revise job duties and responsibilities as the need
arises. EDUCATION Bachelor's degree or higher from an accredited
school of nursing. Master's degree preferred WORK EXPERIENCE Five
years hospital experience in nursing; for HM internal, four years
experience in nursing which includes HM performance that
demonstrates progressive leadership abilities, i.e. charge nurse
responsibilities LICENSES AND CERTIFICATIONS - REQUIRED RN -
Registered Nurse - Texas State Licensure and/or Compact State
Licensure within 60 days OR RN-Temp - Registered Nurse - Temporary
State Licensure within 60 days AND BLS - Basic Life Support (AHA)
AND NVCRISIS - Nonviolent Crisis Intervention (CPI) within 90 days
AND Magnet - ANCC Recognized Certification within 1 year KNOWLEDGE,
SKILLS, AND ABILITIES Demonstrates the skills and competencies
necessary to safely perform the assigned job, determined through
on-going skills, competency assessments, and performance
evaluations Sufficient proficiency in speaking, reading, and
writing the English language necessary to perform the essential
functions of this job, especially with regard to activities
impacting patient or employee safety or security Ability to
effectively communicate with patients, physicians, family members
and co-workers in a manner consistent with a customer service focus
and application of positive language principles Demonstrates
successful conflict resolution in a timely manner with patients,
families, physicians and other healthcare team members Demonstrates
professionalism and consistently models excellent customer service
skills Ability to work effectively in a fast-paced environment
Demonstrates flexibility and adaptability in the workplace
Demonstrates problem solving skills to include investigation,
identification of cause(s) and development of corrective action
SUPPLEMENTAL REQUIREMENTS WORK ATTIRE Uniform No Scrubs Yes
Business professional Yes Other (department approved) No ON-CALL
Note that employees may be required to be on-call during
emergencies (ie. DIsaster, Severe Weather Events, etc) regardless
of selection below. On Call No TRAVEL Travel specifications may
vary by department May require travel within the Houston
Metropolitan area No May require travel outside Houston
Metropolitan area No Company Profile: Houston Methodist Cypress
Hospital, scheduled to open in the first quarter of 2025, will be
Houston Methodist's ninth hospital and will incorporate the most
advanced technology available from the day the doors open. With 100
beds (at our opening; licensed for 276) and a prime location in the
heart of the rapidly growing U.S. 290 corridor, the hospital will
be equipped with technologically advanced innovations implemented
during COVID, many of them designed to make patient communication
with physicians, staff and families the very best and most
effective in any health care facility. Even though the hospital
won't be fully operational until 2025, we have several services and
specialties opening in 2024. Houston Methodist is an equal
opportunity employer inclusive of women, minorities, disabled
persons and veterans. Equal Employment Opportunity Houston
Methodist is an Equal Opportunity Employer. Equal employment
opportunity is a sound and just concept to which Houston Methodist
is firmly bound. Houston Methodist will not engage in
discrimination against or harassment of any person employed or
seeking employment with Houston Methodist on the basis of race,
color, religion, sex, sexual orientation, gender identity, national
origin, age, disability, status as a protected veteran or other
characteristics protected by law. VEVRAA Federal Contractor ---
priority referral Protected Veterans requested.
Keywords: Houston Methodist Cypress Hospital, Port Arthur , Operations Administrator - Days - Part Time, Other , Pinehurst, Texas
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