DCE Technical Analyst

Company: Disability Solutions
Location: Houston
Posted on: October 27, 2024

Job Description:

CenterPoint Energy and its predecessor companies have been in business for more than 150 years. Our Vision: Our vision is to become the most admired utility in the United States through the execution of our long-term growth strategy. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people. Our Commitment: CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce. At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve. Job SummaryCenterPoint Energy is looking for a DCE Technical Analyst to join our Central Metering Department, located in Houston, Texas. You will have the ability to: analyze and monitor key technical and business processes associated with the Automated Metering System (AMS). Participates in the development and knowledge transfer of the AMS Metering Systems projects/enhancements/operations that focus on creative analysis and solutions for diagnostic troubleshooting of the AMS Metering DCE (Data Collection Engine), RF Lan and Open Way Meter. This job may include any aspect of field support, and is not limited to system hardware, firmware, PC's or network communication devices.Essential FunctionsTo be successful in this role you will:

• Interprets AMS system diagnostic data and clarifies if the responsibility for problem resolution falls to back office, vendor, contractor, or field employees
• Participates in knowledge transfer of new technology and training from vendors
• Develops and conducts training on the DCE operation with other employees as needed
• Provides back office or on-site technical assistance to investigate and troubleshoot equipment
• Reviews performance diagnostics, reports and documentation from vendors, contractors, and other employees
• Analyzes data and inspection findings to determine source of problem, recommend repair or replacement or other corrective action
• Collects and analyzes historic data regarding issues/problems that arise periodically within AMS and recommends solutions to management
• Collaborates with vendor on changing hardware and firmware and the impacts to AMS System
• Monitors DCE and peripheral equipment to process AMS meter exceptions up to 20,000/day.
• Modify or develop SQL queries to run against relational databases and analyze data to identify issues.
• Create or modify AMS/DCE system and processes related documentation.
• Develop and document test plans /cases in preparation for meter firmware changes or system upgrades. Education DescriptionYour background includes:
  • Requires a bachelor's degree in computer science, business administration or related field from an accredited college or university
  • In lieu of a degree, will consider a combination of education and related experience in computer science, business administration or related field totaling four (4) years, where each year of applicable college = 1 year and each year of applicable work experience = 0.5 year. Experience in lieu of education is in addition to the Experience requirements. Experience
    • Requires a minimum of three years working as a business or technical analyst, operating in analytical or engineering applications.
    • Must have advanced knowledge of Microsoft office products with a heavy emphasis on Excel and Access.
    • Working knowledge of reading, writing, and running SQL queries is required.
    • Knowledge of SAP and SAP Business Objects CIS and preferred.
    • Previous experience adapting and integrating system upgrades and third-party software into current processes. We want you to know Being a part of the CenterPoint Energy team is more than a career alone. It's an opportunity to make a positive impact. You will be an integral part of enabling everyday life and the pursuit of possibilities for the customers we serve and the communities we share. The vital services we provide are at the core of making our world work, and by sharing your energy with us, we'll create a better tomorrow together. Diversity, Equity and Inclusion CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce. At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve. What we bring to you
      • Competitive pay
      • Paid training
      • Benefits eligibility begins on your first day
      • Transit subsidies
      • Flexible work schedule, paid holidays and paid time off
      • Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston
      • Professional growth and development programs including tuition reimbursement
      • 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution Job Type: Full Time Posting Start Date: 10/25/2024 Posting End Date: 11/01/2024 This contractor and subcontractor shall abide by the requirements of 41 CFR ---- 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. #LI-CNP

Keywords: Disability Solutions, Port Arthur , DCE Technical Analyst, IT / Software / Systems , Houston, Texas